Posts Tagged ‘ Black and White Tech Writing Solutions Pvt. Ltd ’

Tips on Writing User Manual

Writing user manuals is one of the toughest tasks in the field of technical communication. We all know technical writing is writing about complex technical information in a simple, clear and concise manner, which the targeted audiences can understand. Writing a good user manual requires a good knowledge in the field of technical communication. Following are some of the key points that a technical writer should follow before writing any user manual.

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Understand your Audience

One of the most important phases in documenting user manual is to understand the knowledge level of audiences. Depending on audiences knowledge levels, level of information put in the manual varies. If your audience is a computer technician, then it will be appropriate to add some technical words such as database, Control system, circuit, digital systems, and so on. If your audience is a layman who has less or no knowledge of technology, they might not be interested in how software of service works. They just want to know how to fix the things. In most of the cases, you want to know your audiences for a simple reason of giving the appropriate information.

Know Objective of the Manual

Once you are familiar with your audiences, you must ensure that you are adding appropriate information in the manual. Before jumping into documenting manual, make an outline so that you have a fair amount of idea when and where to place the information. Make sure you do not overload the reader with too many details.

Be Clear and Concise

User manuals should contain brief information about each and every topic. Manuals should not be cluttered with words that confuse the readers. Every user manual should convey information in a crisp, clear and concise manner.

Be Conversational

Try to avoid technical words, unless it is required. Readers often gets confused and overloaded with words that they are unfamiliar. User manual must be written in such a way, the reader should be able to get the required information easily. One of the best methods of being conversational is by including FAQ section. This section helps users to get answers to the most common questions that come in their minds.

Include Table of Contents and Glossary

Section TOC (Table of Content) is one of the key elements in user manual. Most of the user manuals are included with TOC to show the organization of the manuals. Inclusion of glossary section will improve the overall accessibility of the manual.

Add Illustrations and Examples

Include images and screenshots wherever necessary. We all know that a single image can speak 1000 words. Using examples while explaining technical information makes explaining easier and reduces inclusion of redundant contents.

How Certification boost your career as Technical Writer

Perhaps you’re feeling stuck in your job! Are you feeling as though you need a boost! Something that could help you to advance, become more professional and more marketable or may be something that would powerfully propel ahead in your career. The answer just might be earning a certification in the field of technical writing.

Technical writing Certification programs have proliferated extremely in the past several years. No matter what field you are in, there’s always a chance to gain certification for it. The main question is can technical certification really help boost your career, or they just a way of the issuing intuitions to stuff their coffers with the cash. Most organizations fail to provide certification which were more likely to boost their career or gain employment, or earn higher salaries that those who are not certified.

Certainly some certifications are more valuable and career boosting than other programs. If you consider pursing a certification in the field of technical writing, it would be wise to pose some tough questions to the institute. Following are some of the questions:

  • What is the reputation of the issuing organization?
  • Do the certification benefits me? Justify the cost?
  • Ask students who have already received certification from the institution.

Black & White Tech Writing Solution P. Ltd is one of the best and most reputed institutes which offer best technical writing training. Those who take up training course from Black & White will learn from veteran trainers who are backed with vast technical writing experiences.

On top of all the fundamental knowledge necessary for all type of technical writing, this course included with many soft skills training which is guaranteed to boost your career.

Golden Rules for Technical Documentation

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We have been working on some thoughts about what, how and why we are writing a document. We have come up with few golden rules, which help technical writers to deliver an informative and well-scripted document.

Always keep in mind technical writers Write to inform, not to impress!

Following are some of the golden rules, which each tech writer should follow:

Rule 1: Be Clear

Be clear in your content and think about the real objective of your content. Avoid using phrases and clichés that do not mean anything. Avoid proprietary words that may puzzle the audience and the end-users.

Rule 2: Be Brief

Try to avoid the stuffing contents such as welcome message or overly long instructional text for online forms. Cut your text in half and shorten paragraphs.

Rule 3: Be Creative

Try to be innovative, use a diverse way of representing message, other than paragraphs or texts. Instead of boring paragraphs of text and titles, use billboards, charts, and infographics. These might encourage users to stick with your document.

Step 4: Be Compelling

Know your audience, be excited, be confident, and be bold. Use words that resonate with your audience.

Rule 5: Mind Your Grammar and Spellings

Spellings and grammar distracts users from the message in the content. Always try to implement one idea per paragraph.

Rule 6: Use Templates

Usage of templates enables easier content development, easier gathering of content and makes content consistent.

Pay for quality documentation and your users will be happy. Carefully consider the document formatting, spelling and grammar.

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Skills Required to be a successful Technical Writer

 

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Technical writers are the channel between the people who crafts the technology and the users of the technology. Technical writers work in various fields, such as product documentation, software development, information management, usability, Web design, and health information. Although the array of positions in the field, technical writers must possess few specific skill sets to be successful.

Following are some of the basic skill set that a technical writer should possess:

Writing skills – For a technical writer, writing abilities can never be disregarded. Technical writers should write in a clear and crisp way and to be able to convey messages applicably for a variety of end-users.

Tools skills – A technical writer needs to know way around computers, since they are used to create documentation in a variety of file formats. Specific tool knowledge, such as MS Word, Adobe FrameMaker, RoboHelp, MadCap Flare, and even Adobe PageMaker is a must for all technical writers to produce technical documents.

Design skills – Gratitude for the visual is one of the important part of the skill set of a technical writer. Even the most primitive technical documents didn’t comprise of just the written word. With a growing scope the technical writer needs gratefulness for visuals and formatting as well as graphic skills. Depending on the needs, these skills may only need to be elementary or they may need to be very radical.

Ability to write in brief and awareness of tools are necessary skills for becoming a successful technical writer.

What is Technical Writing?

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Technical writing is a method through which specific information is conveyed to an intended audience for a specific purpose.

Technical writing is a way of communication between the communicator and the audience. It simplifies complex technical language into instructions in the form of a simple language so that it is be useful to the end users to carry out their tasks properly. It is not necessary that documents created by technical writers should be useful only to people related to the technical field. Therefore, technical writers should make sure that their documents must be understandable to the people with respect to all the fields. Hence, technical writing should always be crisp, clear and simple.

The main objective of technical writing is to understand the goals and the mind set of target audience so that the information can be communicated easily.

Now days, Technical Writing has become very significant in almost all the fields. It is the medium through which the technical information on any subject can be exchanged from one person to another. Therefore, it is also referred as technical communication.